Terms of Service

This translation is provided for readability. In case of any discrepancy, the Finnish version prevails.

1. Parties and scope

These terms of service (”Terms”) apply to the use of the TaskuTalkkari mobile app (”App”), the website taskutalkkari.fi, the browser version app.taskutalkkari.fi, and the associated user account and the PilviTalkkari cloud service (together the ”Service”).

The Service is provided by:
TaskuTalkkari
FinConsulting Tmi
Business ID: 3534220-3
Email: info@taskutalkkari.fi (hereinafter the ”Service Provider”)

”User” means a natural person who downloads, installs, logs in to, or otherwise uses the Service. By downloading the App, logging in to the browser version, or creating a user account, the user confirms having read these Terms and agrees to comply with them.

2. Description of the Service

TaskuTalkkari is a Finnish home maintenance log app for owners of detached houses. The App enables, among other things:

• registering the home's devices and structures and tracking their maintenance history,
• recording maintenance events, jobs and notes,
• storing documents, receipts and warranty certificates,
• tracking energy consumption,
• drawing up a long-term maintenance plan (PTS).

The App's core features are free of charge and do not require a user account. The Service also offers an optional free user account and the optional PilviTalkkari cloud service (sync, backups, shared homes and the browser version). PilviTalkkari is free of charge during the beta period. The beta will not automatically become chargeable, and any charge and its price will be clearly announced before billing begins.

3. Grant of right of use

Under these Terms, the Service Provider grants the user a limited, personal, non-exclusive, non-transferable and revocable right of use to download and use the App on the user's own device, and to use the browser version with the user's own account, for private and non-commercial purposes.

The right of use does not permit:

• copying, modifying or creating derivative works of the Service,
• reverse engineering, decompiling or otherwise attempting to discover the source code of the Service,
• selling, licensing, renting out or otherwise commercially exploiting the Service,
• using the Service as a service for third parties,
• automated use of the Service or bulk extraction of data without the Service Provider's permission.

The user account is personal. The user is responsible for safeguarding their login credentials and for actions taken on their account. If the account falls into the hands of a third party, this must be reported to the Service Provider without delay. The owner of a shared home is responsible for whom they invite to their home and what data those people can see through it.

4. User obligations and prohibited use

The user agrees to use the Service only for lawful purposes and in accordance with these Terms. The following use is expressly prohibited:

• use that violates the law or good practice,
• infringement of third parties' rights,
• distribution of malware, viruses or other harmful code,
• attempts to circumvent the Service's technical safeguards,
• entering another person's personal data without a valid legal basis.

5. User content and responsibility for data

The user is solely responsible for the data they store in the App and for its accuracy. Without the cloud service, data exists only on the user's device, and the Service Provider has no access to it. If the user activates PilviTalkkari, the synced data and files reside on servers operated on the Service Provider's behalf; their processing is described in the privacy policy.

The user is responsible for backing up their own data. Once activated, PilviTalkkari backs up the synced data, but this is not offered as a guarantee that the data will be preserved and does not replace the user's own backup. The Service Provider is not liable for data loss caused by device failure, software error, service outage or any other reason.

Content produced by the App (maintenance reminders, PTS recommendations, energy calculations) is intended as an aid, not as professional advice. For important maintenance and repair decisions, consulting a qualified professional is recommended.

6. Intellectual property rights

All intellectual property rights relating to the Service — including source code, user interface design, graphics, logo, text content and trademarks — belong to the Service Provider or its licensors. These Terms shall not be construed as transferring any intellectual property rights to the user.

7. Limitation of liability

The App and the Service are provided ”as is”, without any express or implied warranties regarding their functionality, freedom from errors, or fitness for a particular purpose.

To the extent permitted by law, the Service Provider is not liable for any direct, indirect, incidental, special or consequential damages. Indirect damages arising from software defects are not compensable. The limitation of liability covers, among other things, the following situations:

• loss of or damage to data due to a software error or any other cause,
• loss of business, loss of revenue or business interruption,
• harm and damage caused by software defects, errors, crashes or outages in the Service,
• damage based on maintenance decisions made by the user.

In all cases, the Service Provider's liability is limited to the maximum amount the user has paid for the Service during the preceding 12 months. For users of the free version, total liability is €0. The Service Provider expressly excludes all liability for indirect damages.

Consumer protection: These limitations of liability do not, however, restrict the rights a consumer has under mandatory Finnish consumer protection legislation (Kuluttajansuojalaki, 38/1978 – Finland's Consumer Protection Act). The limitations of mandatory legislation are taken into account to the applicable extent, bearing in mind that the App is free of charge.

8. Changes, suspension and termination of the Service

The Service Provider reserves the right to:

• change, update or remove features of the Service without separate advance notice,
• suspend or discontinue the Service by notifying users with reasonable advance notice (at least 30 days) via the website or the app store.

Suspension or discontinuation of the Service does not entitle users of the free version to compensation. Any paid features are subject to separate cancellation and refund practices, which will be announced when charges are introduced; a subscription is purchased and cancelled through the app store (App Store / Google Play) under its own terms.

The user may stop using the Service at any time by deleting the App and, if they wish, their user account. Deleting the account also deletes the data synced to the cloud; instructions and exceptions are described on the page Deleting your account and data. If a subscription is active, it must be cancelled separately through the app store.

9. Digital content and right of withdrawal (Consumer Protection Act)

The App is downloaded through the app store (App Store / Google Play). The right of withdrawal for downloadable digital content is subject to the app store's own terms and the Kuluttajansuojalaki (Finland's Consumer Protection Act). Downloading the free app carries no right of withdrawal, because the user is not charged anything.

Any paid purchases (subscriptions, one-off purchases) are subject to EU consumer rights, including a 14-day right of withdrawal, unless the digital content has already been supplied with the user's express consent. More detailed terms will be announced when paid features are introduced.

10. Force majeure

The Service Provider is not liable for delays or failures caused by circumstances beyond its reasonable control, such as natural disasters, war, terrorism, riots, infrastructure disruptions, orders by authorities, or comparable force majeure events.

11. Governing law and dispute resolution

These Terms are governed by the laws of Finland, excluding its conflict-of-law rules.

Disputes will primarily be resolved through negotiation between the parties. Contact: info@taskutalkkari.fi.

Consumer disputes: If no resolution is reached through negotiation, the consumer has the right to bring the matter before:

• Consumer Disputes Board (KRIL)
  P.O. Box 306, 00531 Helsinki | kuluttajariitalautakunta.fi
  There is no charge for the proceedings.
• Consumer Advisory Services
  Tel. 029 505 3050 | kkv.fi/kuluttajaneuvonta

Disputes between traders are settled by the Helsingin käräjäoikeus (Helsinki District Court).

12. Changes to the Terms

The Service Provider may amend these Terms. Material changes will be notified to the user on the website and/or in the app store at least 30 days before they take effect. By continuing to use the Service after the changes take effect, the user accepts the amended Terms.

If the user does not accept the amended Terms, they must stop using the Service and remove the App from their device.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed from the remainder of the agreement, and the remaining provisions shall remain in full force.

14. Contact details

All questions, feedback and enquiries relating to the Service and these Terms:
info@taskutalkkari.fi

Last updated: 6 September 2026